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Homecare Continuum LLC

Effective Date: 01-01-2025

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At Homecare Continuum LLC, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you interact with our agency, including through text message (SMS) communications.

 

 Information We Collect

• Contact details you provide (such as name, phone number, and email address).

• Patient or caregiver information required for home health services.

• Communication preferences (such as SMS opt-in/opt-out).

 

 How We Use Your Information

We use your information only for purposes related to your care and agency operations, including:

• Appointment reminders and scheduling updates

• Care instructions and follow-up reminders

• Staff scheduling and shift notifications

• Agency updates or urgent communications

 

 Text Messaging (SMS) Policy

• By providing your mobile number and consent, you agree to receive SMS reminders and notifications from Homecare Continuum LLC.

• Standard message and data rates may apply.

• You may opt out of text messages at any time by replying STOP to any SMS.

 

 Sharing of Information

• We do not sell, rent, or trade your personal information.

• We only share information when required by law or to coordinate your care as permitted by HIPAA.

 

 Data Protection

We take reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, or misuse.

 

 Your Choices

• You may request to update, correct, or delete your information at any time.

• You may change your SMS preferences or opt out at any time.

 

 Contact Us

If you have questions about this Privacy Policy or how your information is used, please contact us:

Homecare Continuum LLC
📍 5106 Redstone Dr, Richmond TX 77407-4168
📞 800-619-5958
📧 info@homecarecontinuumllc.com